Client Overview
Our client is one of India’s largest eCommerce platforms, fulfilling millions of orders every month across metro cities and Tier 2/3 regions. With multiple fulfillment centers operating 24/7, the company relies heavily on efficient, scalable logistics infrastructure to meet tight delivery timelines. Seasonal sale events and flash deals drive sudden spikes in order volumes, placing immense pressure on their dock operations. The client was seeking a flexible, high-throughput solution to streamline inbound and outbound material movement without permanent changes to their warehouse layout.
Challenge
Despite having a robust fixed conveyor system in some zones, the client’s dock areas remained a major bottleneck. Key challenges included:
- Inefficient manual loading/unloading at truck bays during peak periods
- Lack of mobility and adaptability in existing infrastructure
- Need for rapid scalability during festive sales and special promotions
- High dependency on labor, impacting consistency and speed
Solution
To address these issues, we supplied multiple units of flexible motorized roller conveyors tailored to meet high-velocity eCommerce operations. These conveyors were designed for:
- Motorized movement for smooth, consistent carton flow
- Flexible expansion and retraction to suit truck sizes and space constraints
- Modular design for quick relocation across different fulfillment zones
- Adjustable length and height for dynamic dock configurations
- Heavy-duty rollers to handle high-volume carton loads
- Emergency stop switches and safety mechanisms
- Lockable castor wheels for stability during operation
Implementation Results
- 40% faster loading/unloading times at dock areas
- Reduced labor dependency and improved operator safety
- Increased operational agility during sales and high-demand periods
