Job Description

What we’re looking for
We are seeking a dynamic and experienced Sales Coordinator with a background in Sales or
Marketing to support our sales team and help drive growth.

Roles and Responsibilities

• Work closely with the sales team to provide necessary support like Managing Lead, Quotation Making, Order Processing.
• Collaborate with other departments such asmarketing, logistics, and finance, Projects etc whenever needed.
  Coordinate sales activities and ensure timely and efficient communication between
  sales representatives and clients.
• Prepare sales reports, proposals, and presentations for the sales team.
• Handle the processing of all orders with accuracy and timelines. Inform clients/Internal
  Team of unforeseen delays or problems, Monitor the teams progress, identify shortcomings and propose improvements
• Maintain customer databases and manage customer relationships.
• Accurate data entry and maintenance of customer records.
• Assist in the preparation and organization of promotional materials and events.
• Track and report on sales performance metrics and provide feedback to the sales team.
• Manage order processing, invoicing, and follow-up on payments.
• Handle customer inquiries and resolve issues promptly.
• Ensure compliance with company policies and procedures.
• Responding promptly to customer inquiries and concerns, ensure a positive customer experience throughout the sales process
• Experience in the preparation of quotations is mandatory, efficiently allocate time to various tasks and responsibilities.
• Meet deadlines for sales-related tasks and initiatives
• Coordinate sales team by managing schedules, filling important documents (Vendor
  Registration, Bid Submission etc.) and communicating relevant information
• Assist in the preparation and organizing of promotional material or events with
  Marketing Team.

What you will need/Who can apply

• Excellent coordination and organizational skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to multitask and prioritize tasks effectively.
• Customer-centric approach with a strong focus on customer satisfaction.
• Experience with CRM software and sales tracking tools is a plus.
• Proven ability to work collaboratively in a team environment.
• Attention to detail and strong problem-solving skills.

Qualities we’re looking for

• Effective communication and reporting skills.
• Basic technical knowledge related to sales coordination.
• Ability to handle high-pressure situations.
• Self-motivated, able to work independently and with others at all levels.
• Strong problem-solving and proactive attitude.