ONLINE SUPPORT

Real-time online support over whatsapp

HOW IT WORKS?

STEP 1: Add our phone number +91 81081 15885 to your phone contacts (mandatory) or use the QR code below.

STEP 2: Share a brief of the problem you are facing along with the supporting screenshot/photo/video of the problem. also share the company name, equipment model and serial number for backend verification.

STEP 3: After successful verification, we will analyze the problem (which may take 2-3 hours), we’ll contact you and guide you step by step to troubleshoot the issue. We’ll also share our operational manual/technical document to guide you better.

STEP 4: If problem couldn’t be resolved over phone or whatsapp, we will generate a complaint id (which you will receive on your registered email) for further processing.

BENEFITS OF OUR ONLINE SUPPORT
  • Easy to share text messages, images, videos and voice messages over whatsapp.

  • Comunication is faster and small issues can be easily resolved. So chances of equipment downtime can be eliminated to a great extent.

  • Equipment manuals or troubleshoot documents can be shared directly.

  • Can be accessed on the go. Only things you need is a smart phone, a whatsapp account and internet connection.

STILL NOT CONVINCED ?

Please fill and submit the below form.
After analyzing your details, We will assign one of our expert engineers to solve your problem.

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WAREHOUSE & SERVICE CENTER
Building A16, Unit 15,

Harihar Corporation,
Mankoli Naka, Bhiwandi,
Thane – 421 302, India
Mob: +91 81081 15881
Email: service@nidoworld.com
Tel: +91-8291229969 / +91-8291001131

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