Perfect communication is the first step to quickest resolution.
Regardless of your preferred mode of communication
it is highly advisable to keep the following information
handy before contacting us for a quick resolution:
1. Your name, email address, phone number, company name & site address
2. Type, Model number and Serial Number of the NIDO machine about
which you want to share your concern/lock complaint. This information
can be found on the machine name plate. You can click a picture
and send to us on our website, phone number or email address.
3. Relevant photographs/videos of the machine malfunction (if applicable).